Onida — Service request [protected] was closed without visited customer place

Address:

Vadodara, Gujarat

Please note that I was purchase ONIDA split AC before one year. During purchase there are 3 service free but after service register repeatedly no body visited customer place (complain number [protected] & [protected]). Baroda service head Mr. Pravin Patel was not pickup customer phone. If by luck they pickup phone response not professional. They close service without visit customer place by writing false reason. After so may follow up one technician was visited to customer place and identified faulty parts in warranty period (complain number [protected]) dated 7-Apr-2015. However till date not got any satisfactory response from local service provider Mr. Pravin Patel. Recently I come to know that they was close my complain with out visited my place. Now my warranty period was completed and My AC not working properly. I am highly dissatisfied with ONIDA service in Baroda.