Onida — Washing machine not working

Address:

Salem, Tamil Nadu

I was purchased ONIDA SPLENDER washing machine on 28.12.2013 from Sharptronics Salem. The machine was not working from 20.07.2015 I was lodged a complaint in customer service on 23.07.2015 in the complaint ID 1507D[protected] after 2-3 days one service engineer came to house and he is told that the machine board is gone out. I will replace the same within 4-5 days. After a long period, ie. today 17.08.2015 till the complaint is not rectified. YOU THINK YOU CAN WASH CLOTH EVERY DAY BY HAND?????? it is possible in your house. How a old women can wash her family's cloths by her hand for more than 30 days? So I request you to please provide me a New One or please correct the problem within 2-3 days Or otherwise I can go to consumer Cort for further process Thanking you Yours PN Jayapal