[Resolved] Justeat.in — Justeat.in Pathetic Customer Service | |||
Beware of ordering delivery via JUST EAT Online” Have never received such poor and rude service and hugely disappointed.Apparently the manager is too busy to talk and when tried to contact they just hung up or the phone is passed off to some other person who avoids your request. Manager Mr sandeep [protected], Immanuel, Sumouli are the the people who are masters in avoiding you.Have redeemed 150 points a month and half back and have tried almost 11 times to communicate to the customer care for the item to be delivered to me. But all my requests have fallen to manager Mr sandeep [protected], Immanuel, Sumouli’s deaf ears who are more keen talking nice words and dupe the customers never order from Just eat.Beware of the Just eat !! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Tried online ordering from justeat koramangala for home delivery on 18May2014 8:32pm. Website said your order received. But i did not get any call/sms confirming it or saying order cant be taken. After 1/2 an hour i tried calling their [protected] number but no one picked it up.(phone was ringing) Later i called again this time the caller message said to mail to support. I mailed still no update. So in total i wasted 1 hour of mine and also hungry with family members. Justeat is so unprofessional and really pathetic service. i have decided i will never order again from justeat. Maybe others who read this might find it helpful.
To justeat,
Establishing business initially is not the important thing. Its sustaining it with quality that matters. And for me you have failed.
To justeat,
Establishing business initially is not the important thing. Its sustaining it with quality that matters. And for me you have failed.
My first and last order through justeat. Order only of you have no other choice, you are ready to wait for twice the time you have been promised (which itself is long), if you want to eat food which is burn and cold
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+91 80 6000 0600
1st & 3rd Floor, Janardhan Towers, 188, HSR Layout, Sarjapur Outer Ring Road, Bangalore, Karnataka, India - 560102
View all Justeat.in contact information
Never Order Online from Justeact, in even if you see hotels on line for ordering and home delivery
I have never ever thought that JUSTEAT.IN _service in MUMBAI _ is doing online fraud
for example :- you see Online payment Option for a particular Hotel ...in your locality... now you select that hotel
you can see the Menu of hotel ...you select the menu and now you go for Online payment...
( Just hold before that ...you can call to customer care and ask whether they will delivery the food after online payment ...and customer care will tell yes sir ...you will get...).
Continue ...the ordering ...Payment will be done sucessfully ...you will get the Order confirmation that JUSTEAT.IN had recv the Order...
after some time you will get call ...from customer care JUSTEAT.IN...saying that ..sorry sir...as per your given address...Hotel which u selcted for ordering will not deliver.." what is the reason ...do not know??
And they tell will willl refund your money in 2 working days...####
#####Note :- the Moral of Story ... THIS IS CALLED ONLINE FRAUD...BEAWARE
Thanks