[Resolved] Oplus Xonphone 5 16 Gb — Battery problem | |||||
I have bought Oplus XonPhone 5 16GB from Snapdeal 1 year ago and after two months I'm facing problem of battery. When I have called the customer care center of Oplus XonPhone they said I'll receive a battery after a month and now 9 months past I am still facing the same issue and receiving same answer from them. I have told them its almost 9 months past if they can't arrange me a Battery than they should return my money back. But I still didn't received any call from them. I have contacted other users who have bought this same mobile phone they are also facing such problem too from 1 year. I won't recommend anyone to buy there mobile as well any product of that company. They should provide me a DOA certificate. Was this information helpful? | |||||
Apr 6, 2018 Complaint marked as Resolved It's solved | |||||
 1 Comment | |||||
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team