[Resolved]  Oracle — Irctc old tickets not showing up in old booking history

Address:Hyderabad, Andhra Pradesh

Hi Team, FOr my personal emergency i need to retrieve 1 year old Booked Irctc tickets. So under Old booking history i have given date of journeys and now i am unable to see the tickets. When i called to customer care and given date of journey details they were saying no tickets booked. Not only those 1 year ticket but even whatever tickets which are below 3 months are not showing up for my user Id... I have written 10 mails and they were simply replying about the steps to follow to retrieve. Even i have transcation details that have done using my HDFC creditcard. I need thos ticket details for my personal emergency purpose. Please help me out as i found this source of escalation is the last trail i can do.
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Aug 14, 2020
Complaint marked as Resolved 
Oct 13, 2014
Updated by vishnuhyd
After so many chain mails to Irctc customercare and showing valid bank statements about the transaction then they come down and attached rail tickets. But it took altogether 8 days to fight against them. Earlier mails they simply replied saying there are no journeys on dates i asked for but after showing valid proofs then they sent.

Thanks for this channel.
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    Hyderabad
    Andhra Pradesh
    India
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