| Address: | Anil Kumar, Rashtriyaganj, Ward No.-7, Phulwarisharif, Patna, Pin-801505 |
I have purchased through Flipkart vide Invoice no.-FAC6EU[protected] dated 28.05.2022 an Orient Electric 85 Ltr. Desert Cooler. The flipkart has provided a old outdated cooler and major fault found and i have requested to replacement, but flipkart cancelled it on 31.05.2022. The Orient Electric India has given a Guarantee Card of
aforesaid cooler for 1 (one) year. Some minor issues regarding cooler were resolved by Oriant Electrical India. A major issue found regarding cooler, I have file complain no.- C[protected] dated 01.10.2022 for service. Company not provide any service till date. I requested to Orient Customer Care no. [protected] a lot of time. But no response given by Orient Electrical India. Company is failure to provide the service. Company should replace the cooler as per terms of condition of Guarantee Card.
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