Orient Electric India — Fans not working

Kumar Sunil Gulati IAS 84 Retd

May 16, 2022

Address:

D 236 FF Sushant Lok Phase 2 Sector 56 Gurugran Haryana 122011

Dear Sir we bought 5 Orient Fans Orient Electric Hector 500
1200 mm BLDC Motor 3
Blade Ceiling Fan
Warranty: 2 Years on 24/102020 from you through FLIPKART vide invoice no FAD66O[protected], FAD66O[protected], FAD66O[protected], FAD66O[protected] FAD[protected],
but one of them is not working at all and another the cap is making noise rubbing against the body when starting. Kindly get the same rectified asap. They can be repaired or replaced.
They are installed at D236FF Sushant Lok Phase 2 Sector 56 Gurugram Haryana 122011. We just shifted to the NEW house recently and fans wer ebought by the Builder for us. One reciept is enclosed for view, others I can add. PDF not allowed by you.
Thanks Sunil Kumar Gulat IAS Special Chief Secretary, Haryana

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Orient Electric India customer support has been notified about the posted complaint.

Aug 05, 2022

Updated by Kumar Sunil Gulati IAS 84 Retd Dear Sir I had complained on 16 May 2022 but no action so far.
We bought 5 Orient Fans Orient Electric Hector 500
1200 mm BLDC Motor 3
Blade Ceiling Fan
Warranty: 2 Years on 24/102020 from you through FLIPKART vide invoice no FAD66O[protected], FAD66O[protected], FAD66O[protected], FAD66O[protected] FAD[protected],
but one of them is not working at all and another the cap is making noise rubbing against the body when starting. Kindly get the same rectified asap. They can be repaired or replaced.
They are installed at D236FF Sushant Lok Phase 2 Sector 56 Gurugram Haryana 122011. We just shifted to the NEW house recently and fans were bought by the Builder for us. One reciept is enclosed for view, others I can add.
Thanks Sunil Kumar Gulat IAS Special Chief Secretary, Haryana

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Comments

Kumar Sunil Gulati IAS 84 Retd

Aug 5, 2022

Dear Sir I had sent a complaint on 16 May 2022. But it has not been resolved and ONE Fan in question is still not working whole summer has gone by.
We bought 5 Orient Fans Orient Electric Hector 500
1200 mm BLDC Motor 3
Blade Ceiling Fan
Warranty: 2 Years on 24/102020 from you through FLIPKART vide invoice no FAD66O[protected], FAD66O[protected], FAD66O[protected], FAD66O[protected] FAD[protected],
but one of them is not working at all and another the cap is making noise rubbing against the body when starting. Kindly get the same rectified asap. They can be repaired or replaced.
They are installed at D236FF Sushant Lok Phase 2 Sector 56 Gurugram Haryana 122011. We just shifted to the NEW house recently and fans were bought by the Builder for us. One reciept is enclosed for view, others I can add. PDF not allowed by you.
Thanks Sunil Kumar Gulat IAS Special Chief Secretary, Haryana