Orient Electric India — product not working, logged compliant but not resolved

Address:Medak, Andhra Pradesh, 502319

I have Orient electric fan, it is not working, i have logged a complaint but none of the technician visited to resolve complaint. The seller is saying we are not responsible for this, please raise complaint to customer care. It's been more than 3 weeks, daily i am calling customer care, they are giving supervisors numbers, if i called them, they are saying we will send technician today.But none of the technician is came to resolve my query.

Query ID : C[protected]
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Orient Electric India customer support has been notified about the posted complaint.
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Hi Kmskumar .

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric

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