I had purchased an orient wall fan dated 31/03/15 from Surat but after two months it is not working.I called the Customer care number for repairing as it is under 2 years warranty period.They gave me a complaint number C[protected] dated 27/05/15 and informed that within 48 hours problem will be resolved but till 30/05/15 no one come to my house for repairing of my wall fan
Again today i called the customer care they informed that they are not sure when a service person come for repairing and informed that problem will be resolved with in a two days. They were always giving me the time the service man may come, but no body ever came.
I decided never ever buy Orient fan in my life with such a poor service quality. Was this information helpful? |
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