Oriflame India — Financial refund issue

Address:

Oriflame India Pvt. Ltd. M-10, Ground Floor, South Extension, Part - II New Delhi: 110049, India, T: 011-40409000, 011-66259000 E: [email protected]

I have ordered some beauty items on 01/09/2020 from their official website after placing order and making payment it was showing payment pending later that day my ordered was cancelled. immidieatly i contact the they ask me to wait for 3-5 days. so i waited but after 6 days amount not refunded. and they not replying to my calls or emails.
my id no. in oriflame india is 9247668, and order number: [protected].