Oriflame India — Product not suits to customer

Address:	New Delhi, Delhi, 201304
Website:	www.oriflame.in

As my downline asha arora gave royal velvet set to her costomer .But after 3 days she complain about dry skin after using it. What should she do sanju 2251119, [protected]
she insist to take products back .
after applying cleanser toner day cream capsules she is getting dry skin.plz gave me the reason my dry skin. should i include tender care in her skincare regim.