[Resolved]  Oriflame India Pvt Ltd. — online payment

Address:

Chennai, Tamil Nadu

Hello. My name is Sneha and my membership id is 5861858. My complain is regarding the online payment Which happened during the ordering of the products from oriflame. I ordered products for an approx. amount of 1750. Which i later got to know that only the amount was deducted from my account and the order was not placed. So called the customer care service. On calling they told me that some problem has occured and I will be getting the money back soon. They mailed me one form and sent them all the required details so that they can process it. They again mailed me that they are processing the request and they need some senior permission to process the same . Then after 7 days i mailed them again regarding the same and they told me that they have couried (through Palande courier ref. no[protected]me the form/ reciept which i need to show to the bank and that i will get my money back. On 27th May 2014 they told me they have couried me the reciept/ form which till date i never received. I tried calling the palande couriers and the guy there took my mobile no and address and told someone will call but nobody turned up till date. Awaiting for your quik responce and immidiate action. Thanks and Regards Sneha Ranjith.