Oriflame Sweden — violation of their own policy

Address:

Rohtak, Haryana

i am a consultant with oriflame with consultant no. 5587386. i bought possess jewellery on 16th of june but wanted to get it returned. so, reached their canaught place office for the same on 4th of july. but the reaction i got was horrible. the company says they give 100% consumer satisfaction guarantee and any product can be replaced or returned within 30 days of billing. but when i asked them to return the product, they denied saying that the delhi branch has got the most returns which is three times more then that of other branches. so, they will not entertain such complaint. i tried talking to their senior. then some mr. rajesh responded the same way and i had to leave the place with more complaints. this is typically unethical. they dont attend their customers well. i am quiting.