[Resolved] Pureit Marvella Uv — nobody is listen | |||
Pureit Marvella UV is Service is bad, i buy Marvella at 26th of nov 2012 after i buy this from west delhi shop, shop boy fixed this at my home wall. after he back i feel that it's not working so i called to Pureit Water Purifier Customer Care([protected]).. they always promise to me on the phone Executive come in 48hrs but they do not come they always come after 10-12 days and pureit Executive say like that oh thats Marvella i dont know how to fix this product problem it's new for me. then i did call again n again and they always say someone will be come at 48hrs but nobody visit to my home, so i made now my mood for take my money back from pureit . it's my time go to consumer court to fight with them.... wish me luck so i can take my money back from pureit ..... bcos it was my hard work money ... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
hey delhi guy. did u went for consumer court or not?. i also purchased marvella uv 4 days ago and it start leaking from the very first day. executive is not doing anything and plumber is not picking up the phone. executive name is RajKishore his mobile no is [protected]. this is for HUL reference. today is the 4th day. HUL SHAME ON YOU
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Thank you for taking the time and effort to reach us on your concern. And on behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed. At Pureit, we treat each complaint on a priority. We continuously strive to achieve ‘zero’ complaints and all our resources are focused towards attaining that goal. We will be keen to get your issue resolved on top priority. Please do forward your contact details so that the issue can be resolved up to your satisfaction.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics