[Resolved]  Oxigen Recharge — Online recharge not successful but deduction is made from my account

Address:122001
Website:i3.oximall.com/../MobileRecharge.aspx

Sir,
I have recharged reliance mobile no [protected] with rs 700 from my sbi internet banking account through oxi services on 13.11.2016 the problem is the amount of rs 700 has been deducted from my account but i have not received the recharged amount to my mobile number.
Please refund my amount. The details of the transactions is

Sbi transaction ref no[protected]
Transaction id-oxisbi23608176

Please kindly refund my amount

Name-ashok kumar
Account number-[protected]
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Dec 25, 2016
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Oxigen Services India Customer Care's response
Hi,

Apologies! for the inconvenience caused to you. Please e-mail the transaction details to sbi.[protected]@myoxigen.com. We will ensure to resolve it at the earliest.

If there is any further query, please let us know.

Thanks.

Oxigen Wallet
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
Date 12/11/2016
recharge amunt 44
ref no IGAAGHGAM3
MOBAILE NO [protected]

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