[Resolved] Oxigen Wallet — Failed Transaction Refund not done | |||
Date of Transaction: 23rd Jan, 2014 Oxigen Wallet ID: +91 [protected] Email ID: [protected]@yahoo.com Issue: On 23rd January, 2015 I made 6 transactions out of which first 5 of them were paid via Oxigen Wallet (OxiCash). Now out of the first 5 transactions, first 2 of them were failed and each transaction was of amount 344/- Rs. For first 2 transactions my tickets were not done but amount was deducted from Oxigen Wallet. I raised a complaint at Oxigen Wallet & BookMyShow both, but still haven’t received the refund. Oxigen Wallet team says that they are waiting for confirmation from BookMyShow. So as discussed with the customer support of bookmyshow, I am attaching here by transaction history screenshot from date of transaction till date, also I am attaching PDFs of those 5 Transactions done via bookmyshow out of which first 2 failed. Can you please coordinate with Oxigen Wallet on high priority and give them confirmation about failed transactions so that they can refund me my total 688/- Rs. amount (344/- + 344/-). Was this information helpful? | |||
Complaint marked as Resolved
Complaint has been resolved by oxigen wallet. Refund done in oxi cash. Thanks for the refund team. Please make sure it doesn't happen all the time. Oxigen Services India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
sir meri wallate id no. [protected] hai aur email id Tomarhouse.[protected]@gmail.com hai maine 22-oct 2015 ki isme 350 aur 350 do baar balance load kiya lekin dono baar failed during verification errror aa gaya aur mere a/c se balance bhi kat gaya aur na wallate me balance load hua plz mera refund karaye
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