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LG Electronics

Pai International Electronics — Lg TV replacement issue

Address:West of chord road, Rajajinagar, Bangalore

I have made the purchase of LG TV on 4th Feb 2023. I have cancelled the installation of TV due to visit to native.
I was back to Bangalore on 15th June, 2023. I have called customer care for installation. Post four hours of installation I was able to find the display patch in right top corner of the TV. I have called customer care of LG and Pai International to register my issue. Until today I have not received any proper response from Pai international. I have requested for replacement of TV or cancel my order. But they are not agreeing.

I have not received any response from concerned team. Just verbally received the statement LG technician has sent a mail that replacement is not possible.

If I need the service, technician says its chargeable.
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Comments

Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Reply
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Reply

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