Pan Card — e kyc failure

Address:530007

Applied for the pan card approx one hour before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
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Sir my name is harshit shukla.
My pancard is to be delievered through trackon couriers under awb no[protected].
It was not recieved by me.
It was delivered on 30 august by signature to someone other .
Please help me to get back my pan card.
Thanking yours.
Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in

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