[Resolved] Patanjali Ayurved — order not dispatch [protected], [protected]

ashokkandoi

Address:

Patanjali Ayurved Limited, Haridwar, Uttarakhand - 249401

Dear sir,

I order items from pantanjali apps my order number [protected], [protected] dated 08/07/2020, still it is not delivered its almost 21 days completed.

I called your customer care number 12 times every time they told they are escalation the request, the above order is prepaid order and i am not able to find whether this product is delivered to me or not.

I am not able to cancel the order to get the refund also. Please do not cheat to customer, i shall take legal action on your company. Either delivered the products or refund the money.

Thanks
Regards
Ashok kandoi

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Aug 13, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2020

Patanjali Ayurved Customer Care's response OM
Dear Ashok JI,

We apologize as far as the unexpected delay is concerned. We have already dispatched your order number [protected] by Dotzot courier with the AWB no.[protected] which is in transit. Please track the order by this link https://dotzot.in/ It could take some more time to deliver due to the current crisis situation COVID-19. Thank you for your patience. However, We have already took your cancellation request for order number [protected] and the same being forward to the relevant department with reference number GRC/[protected]. For all future correspondences on the subject matter with get in touch with [protected]@patanjaliayruved.org to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.