Paytm — bill payment problem

Address:Kamrup Metropolitan, Assam

paytm order no :[protected]. Actually yesterday night i tried to pay my father's bill for reliance gsm worth Rs 1309.00 through paytm. Though the amount has been deducted but the bill payment is still not done. the amount is still in paytm cash. i tried to pay the bill the paytm cash also still it is not able to do so. no it is showing error like - "Your payment was declined by the bank, retry with the lower amount or retry with some other payment option". This is seriously sick and not expected of a recharge site like you. Today is the last date of bill payment and if i cannot pay the bill today then the bill amount becomes Rs 1409. see either you pay the bill somehow and then deduct the cash or return my money to the bank immediately.
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Hi Partha,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless your transaction is not done successfully. That's our promise!

Please note that your issue has been raised to the concerned team and this will be fixed ASAP.


Should you require any other assistance, please send us an email at [protected]@paytm.com.

Best wishes,
Paytm Customer Care
Dear sir, i am bill pay but succesfully will be failed pls look the matter my id :[protected]
dont succes any bill pay

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