Paytm — BSNL recharge

Address:

Sirsa, Haryana, 125055

Did BSNL recharge of STV 319 once on 20 Oct and on 21 Oct. Balance deducted but no recharge done. Order number-[protected] and [protected]. PayTM customer care say that recherche is done and asked me to talk to BSNL costumer care. I spoke to BSNL customer care representative as well, they say they are not responsible.