Paytm.com — Not refunding my Failed Recharge amount

Address:

Indore, Madhya Pradesh

Dear sir, i have made two transaction on Paytm.com on 2nd sept 2014. oreder nos are[protected] and[protected] of Rs 180 and Rs 428 for bill payment of Airtel post paid, Rs 128 is failed and my balance is deducted from my card. Rs 428 order is still pending after 24 hrs, i have send the mail to them but they are replying the same demo mail to me for both the orders . they are also not seeing my mail, same reply for both the mail, so refund my both the amount. I am also sending the proof of mail for both the order Regards saroj nayak mob:[protected]