Paytm — complaint regarding payment | |||
I was trying to recharge my reliance no. for the top up of Rs.120 through paytm application, although the payment has made and the amount had been deducted from my Atm, but still my phone balance didn't credited yet, i am very fed up with your service my order no. is[protected] and pnb transaction no. is [protected] i want my money back Was this information helpful? | |||
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Sep 25, 2014 Updated by moazzam.anwer please reply soon on this no. [protected] | |||
 1 Comment | |||
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We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
This is to inform you that the amount of Rs. 120 was refunded in your Paytm Cash wallet as of[protected]. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:
Order number:[protected].
Amount: Rs. 25.
Date of transaction:- 25 Sep 2014.
Recharged number:-[protected].
As of now, you still have Rs. 95 as your Paytm wallet balance.
We hope the details shared above are sufficient towards the resolution of this issue. Should you require any other assistance, please send us an email at [protected]@paytm.com.
Best wishes,
Paytm Customer Care