Paytm — Deduction of payment from paytm wallet bit recharge is not successful

Address:	147301
Website:	paytm

Sir, today i have recharge my bsml phone no and i have find message successful recharge on my screen but no recharge is made on my bsnl phone no. I complaint many times on contect us window on paytm but problem is not solve and my paytm wallet not refund money till yet. While i talk to bsnl customer care he tell there is no recharge have been done on that no then where is going my money.