Paytm — Fraud - transfer of funds

Address:	Dehradun, Uttarakhand, 248001
Website:	www.paytm.com

On 29 may 2016 i had lodged a complaint about i recharge company who despite receiving rs 2000 through internet banking for recharge of mob no [protected] did not recharge the mob. with in half an hour of my complaint to consumer forum i was contacted by a rep of paytm named r sharma mob no[protected] and promised me to refund the said amount and took some details of my acct from which the money had been transferred. on 29 jun 2016, to my surprise a sum of rs 19500 had been withdrawn from my acct in four transactions. the details are as under:-

(a) pos[protected] to one 97 communication india lt noida rs 5000/
(b) pos[protected] to one97communication lt noida rs 4500/
(c) pos [protected] vodafone bill desk mumbai rs 5000/
(d) pos[protected] paytm noida rs 5000/
From my acct with paytm i have noticed that out of the above amount except for vodafone (srl n0 (c) above remaining three transactions have been credited inpaytm acct and thereafter the rs 14500/- have been transferred from paytm acct to three different acctn on 29 may itself. it clearly shows a person who has access topaytm accts has been fraudantely getting the money from the costumers and and transferring the same to his acct. it is an act of cheating. and tarnishing the image of paytm. may i request you to please to carry out an investigation as to how money transferred from the costumers to paytm acct have been transferred to a personal acct by a person who has access to paytm accts. the details of the said transfers could be ascertained from my acct maintained bypaytm. i shall be grateful for an early action and intimation to me money fraudently transferred from acct to paytm be refunded to me.
Regards l s rana
Mob no [protected]