Paytm — Mis commitment and cheat

Address:

Kolkata, West Bengal

I ordered the Woodland Men Green Casual Boots (Size-5) online to paytm.com.That time they provided 60% cash back offer (Promo Code FOOT60) so I ordered .Regarding that ordered I made the payment online on 21 Apr '15 at 8:24 pm.The Payment of Rs. 3695 is received by Paytm ! CC Transaction No [protected].The order is confirmed by SMS & E-mail.but after two days of order they confirmed that due to some internal problem the product willl be deliver little delay.It will be delivered 1st or 2nd of May but today they Sms me that they cancelled the item and refund the money at my paytm wallet. Issue is that as they promissed to give us 60% cash back so they r not delivered the product but I checked the item is still available with 30% cash back. As per paytm refund policy If I transfer the money to my bank account from paytm wallet it will chageable 4% for money transfer, that will deduct from my payment which I made for the product.As all of the refund they send to paytm wallet not in bank account. Previously the same issue occured that time I ignore but now its beyond of my tollarence, at any cost I want my product which is still available in paytm site. https://paytm.com/shop/p/woodland-men-green-casual-boots-size-5-MBOOTS0433107W13ZZGN55_48178 My order no[protected] ORDER NO.[protected], 21 Apr '15 8:24 pm Woodland Men Green Casual Boots (Size-5) Rs 3695 PAYMENT DETAILS Payment of Rs. 3695 is received by Paytm ! CC Transaction No [protected] Qty: 1 | Sold By: Woodland Rs 3695