Paytm Mobile Solutions — Mobile phone missing in courier package

Address:Gwalior, Madhya Pradesh, 474006
Website:PayTM

Today I received the package of my order placed on 24/8/2016 order no. [protected] Samsung J2

But it is a great disappoint for my family, when we open the package inside there is no mobile phone only cello tape found

Photo attached with this email

Some issues regarding this order I have already complained to you two times

1) Unable to track this order ticket no. 06115294 emailed(registered) a complaint on 28/8/2016

2) not delivered on expected date, yesterday I emailed(registered) a complaint on 30/8/2016 ticket no.06209114

I[censored] see there is consequences of issues after placing the order

It a major issue
Please look it to seriously

I try to communicate PayTM Customer care through telephone but couldn't some issue like line busy and there is no one to attend the call

Note : I paid(prepaid) for this order while placing the order

Regards
Anish leo
+3 photos
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Aug 27, 2016
mlovem's response
Very poor service
Complaint comments 

Comments

"Your Paytm shipment with AWB Number[protected] & Order no. [protected] is out for delivery. For any queries contact us at[protected]"

I want my product any how because I m wait to one week ant more
Very poor services to PayTM deliveres
Snapdeal. Amazon. Flipcart.shopclus etc .
Is very good service .
"Your Paytm shipment with AWB Number[protected] & Order no. [protected] is out for delivery. For any queries contact us at[protected]"

I want my product any how because I m wait to one week ant more
Very poor services to PayTM deliveres
Snapdeal. Amazon. Flipcart.shopclus etc .
Is very good service .

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