Paytm Mobile Solutions — no item delivered and status show delivered . | |||||
Dear sir, I Umesh singh kushwaha purchase a Yuntung Tripod for mobile /camera Rs 3399 Order Id [protected] from Paytm on dt 17.05.2018 but can't deliverd me and status show deliverd on dt 04.06.2018 but i chek status last time on dt 03.06.2018 its processed mention on paytm website. When check and try cancelled my order due to long time wait for my order on dt 07.06.2018 then sudden status change and deliverd item show on website but till time no receive my order . So i call paytm care after more try regarding my staus then customer care say system is under maintainance due to this can't check any thing so call later . Re-call customer care on dt 08.6.2018 for my issue but customer care denied my request and say its above 3 days and they can't any thing . after more request and also talk with senior supervisor then same strory abot passed 3 days afetr deleverd item . when i more call again and again daily basis then they process my request to investigation deparatment but 2 time cancelled my request and not support/help with me . till time i no receved my order . i say provide me sellercontact no. but wrong no. provided and also email id no respose and tracking no. wrong - can't track . kindly look into this and take action and provide me My order or Refund as soon as possible . Regards, Umesh singh kushwaha [protected] Was this information helpful? | |||||
2 Comments | |||||
Comments
I have order due to they delay I have cancled my order they have my refund my money order is is [protected] .
Reply
Kindly look into this and see the attached snapshot Related my issue .
As it's delivered tem to seller on dt 02.06.2018 in Delhi but paytm say it's deliverd me in silvassa on dt 04.06.2018.
How it's possible .
It's post by India post but paytm say Gati international courier .
After more request and info related my querry for Replacement or Refund paytm not co operate with me .
Kindly do needful and tàke a action against fraud by Paytm .
Regards
Umesh
As it's delivered tem to seller on dt 02.06.2018 in Delhi but paytm say it's deliverd me in silvassa on dt 04.06.2018.
How it's possible .
It's post by India post but paytm say Gati international courier .
After more request and info related my querry for Replacement or Refund paytm not co operate with me .
Kindly do needful and tàke a action against fraud by Paytm .
Regards
Umesh
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