Paytm — Money not refunded for return product rs 1585/- plus 100/- courier charges

Address:	Valsad, Gujarat, 396125
Website:	www.payTm.com

Order Number: [protected]
I ordered herbalife weight loss product and it contain 3 box after talk with customer care executive and he also confirmed and gave me in written assurance that product contain 3 box. And total weight 800 gm as per dealer description. Dealer-Rishabh Enterprise
Address- Rishabh Enterprises 3049 B S Street, Pahar Ganj, Delhi, 110055
PAN no-:AAGPJ2944Q
INVOICE #: 60039/[protected]
But the product I received was contain only 2 box total weight 550 gm only and missing 1 box(250gm).
So I returned a product because Its incomplete and not as per the description.
The request to return was accepted and I was asked to courier it back.
I have already couriered the product long back 15/1/16.
By professional courier Tracking ID - VAL2395675.
And its showing product was reached and received by merchant. I have also emailed the courier receipt so multiple times.
Tickets no[protected],[protected],[protected].
I am highly disappointed with the paytm team as my issue is not yet resolved even after generating so many tickets and getting assured of the refund.
Please give me back my 1585 Rs. along with courier charges 100 Rs.
I am really tired of generating tickets when no one ever gets back to me with a solution.
why it takes to much time paytm.? Why you have this kind of worst service and fraud dealer please look into it.? I will not recommend anyone to shop with paytm.
I would request paytm team to solve this issue as soon as possible.