Paytm — net recharge not done

Address:Pune, Maharashtra

i recharge my internet pack dated 3/6/2014 of rs. 103 but from your side my account debited rs 129 which is not use ful to me because you recharge blackberry pack my handset is samsung i want my money back immediately its your mistake please check sms which is send by you.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Tanuj,

We regret for your inconvenience. We assure all our users that your money is yours unless you have received the benefits.

The details provided by you are insufficient for us to check and resolve this issue. Hence, we request you share some more details of the transaction you performed on Paytm.

Please share the following details through an email to us at [protected]@paytm.com:

1. Paytm Order Id:
2. Recharge no.:
3. Recharge amt. and date:
4. Registered email id and mobile no.:

Once received, we will check and respond to you accordingly. In case, you seek any other assistance, it can also be sent to us at [protected]@paytm.com.

Best wishes,
Paytm Customer Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information