Paytm — Order not dispatched

Address:Bathinda, Punjab

hello sir...my name is harish, , , my mobile number is [protected]
i recently ordered a product that was Tracer Suede Leather Sports Sandal (Size-10) on 29 of aug... its shipped time was 3 days...but still it has not dispatched for delivery ...please help me what is the problem...it already taken 13 days...how much time it will consume for complete the order, ... thanks
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same thing happens with me bro.. they are so inresponcible
This has reference to ORDER NO. [protected] dt 25.03.2015. There was a confirmation regarding acceptance of order on 26.03.2015 however there after there has been no update on the same. From last four days, it is showing as "your item is ready for being shipped".

Customer care number only has recorded message and I am not able to get any update from anywhere. The Noida number[protected] is not accessible.

Can somebody in Paytm help update on the order ?

My email id is [protected]@rediffmail.com

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