[Resolved] Paytm — paytm payment not posted related | |||
My Name is shantanu haldar My payment number- [protected] I have submitted my one last payment that is not updated but in my credit card that amount has already dedicated and in website its show bill payment successful but in my number payment is not updated and after 72 hours that amount not return in my credit card account. My bank side they have proper details about payment and my airtel number side i have check all the details payment is not updated, so their is some problem from PAYTM side. this my payment details.. payment mode- HDFC credit card payment number-[protected] Website name - paytm Payment date[protected] Payment time - 19:54 HDFC CARD NUMBER - [protected] HDFC card owner name- shantanu haldar Transaction number - 021247 Transaction code - D40 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
It indicates that this order got failed and the amount of Rs. 1000 was refunded to your Paytm wallet. The Paytm wallet balance can be used for your next orders at Paytm.com. You always have the option to transfer this balance to same credit card/bank account. To initiate the refund go to 'Paytm Cash' under the 'My Account' section and click on 'Refund to bank'.
Should you require any other assistance, please send us an email at [protected]@paytm.com.
Best wishes,
Paytm Customer Care