Paytm — Wrong product delivery | |||
I purchased a combo pack of 3 Adidas socks and a manhunt deodorant from PayTM. When I received the package I found 2 manhunt deodorants in it. So i filed a complaint with paytm regarding the same. I got a response to send them the pic of the package and the product within. I responded to the mail with image. I registered the complaint on 25/02/15 against which paytm refinded 50 out of 299 in my paytm wallet. Till now I have sent 3 mails but I don't see any action to be taken from Paytm's end. Was this information helpful? | |||
14 Comments | |||
Comments
I have raised the concern many time but they not take any action. i have send mail 25 times and call many time on customer care but they not respond well
Order ID[protected]
Product - Philips HL 1632 500 W Juices Mixer Grinder (Blue/3Jar)
Price taken 2800
Got Product - 2 Jar Mixer Grinder
Invoice : 2500
Order ID[protected]
Product - Philips HL 1632 500 W Juices Mixer Grinder (Blue/3Jar)
Price taken 2800
Got Product - 2 Jar Mixer Grinder
Invoice : 2500
I had ordered for two Philips Satinelle Epilator (PHILIP SHP6421), order no. [protected] but you have delivered Philips Ladyshave HP6306/00. I have already paid cash amount of Rs. 4288 /- on delivery. The cover of delivered product also mentioned the same product i have ordered, but later i found out to be the wrong product. Replace the delivered product with the ordered product as early as possible. it's really disheartening to see such deliveries from a reliable source like paytym.
I have Ordered Nokia AC-60 usb charger from paytm, but they deliver me Nokia AC-50 charger.
I have returned this.
But they not refund my money. They said that you can purchase another product we cannot refund money.
So I again order this product but again this time they send wrong product.
Please do needful.
I have returned this.
But they not refund my money. They said that you can purchase another product we cannot refund money.
So I again order this product but again this time they send wrong product.
Please do needful.
I have ordered a nova trimmer model no. NHC. 6602 and they have delivered nova NS 216 from last ten days I have mailing them to return the product and deliver the ordered product but they are not responding. I have sent all the images of the delivered product it's invoice and the ordered product but they are not responding.
Ordered on paytym for the first time.
Wanted a hard disk very desperately searched and went through hundreds of review before deciding on Wd my passport ultra model no - wdbzfp0010bbk... Product was delivered in 3 days. All hopes went down when I saw different hard disk.
Was really very very much disappointed with paytym. I have applied for return. Waiting they would sort it out soon
My order no is - #[protected]
Wanted a hard disk very desperately searched and went through hundreds of review before deciding on Wd my passport ultra model no - wdbzfp0010bbk... Product was delivered in 3 days. All hopes went down when I saw different hard disk.
Was really very very much disappointed with paytym. I have applied for return. Waiting they would sort it out soon
My order no is - #[protected]
Mene aqua sure amrit 20L water purifer liya tha usme 2nd extra filter rong aaya hai usme fiting nhi ho taha hai
Mobile no. [protected]
Mobile no. [protected]
I ordered portronics Speaker (Soundbar) instead of which i have received a wooden log of same shape.
This is really a pathetic experience via paytm for the first time.
The Return pickup guy has refused to pickup the product & even customer care person is not responding properly.
I regret buying the product via paytm.
This is really a pathetic experience via paytm for the first time.
The Return pickup guy has refused to pickup the product & even customer care person is not responding properly.
I regret buying the product via paytm.
My smart watch battery is dead please exchange my smart watch
i ordered an egg boiler. i received a soap dispenser How can it be such negligence for delivering a product and i am unable to replace it now. It should be returned. Worst experience...
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Sent mails at [protected]@paytm.com & full fill all the requirements they want but still not got any response..
POOR POOR SERIVCE & CUSTOMER SERVICE
My complaint Ticket No. #[protected]. Have sopen to Arpita & Suman many times but till date no respnse.