[Resolved]  PayUMoney — During online purchase money got deducted from my account but neither reached the shop not it got returned.

Dear Sir,
I made an online purchase using PayU on the 9th September, 2022. But neither the shop got the money nor the money credited back to my account. The sms I got regarding that is as follows:
"
Transaction No. [protected] for Rs 3252.00 done for 4TWENTY LIFESTYLE LLP has succeeded Team PayU"

Since the purchase got aborted, you may refund the amount to my account as soon as possible.
K. Saseendran
[protected]@nitc.ac.in
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2022
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2022
PayUMoney Customer Care's response
Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via PayU id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@slimjim.in for further assistance with your query.

Regards,
Team PayU
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3772
    Pending
    436
    Resolved
    2133
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information