[Resolved]  Pepperfry — NO DELIVERY OF GOODS ORDERED AFTER 1 MONTH

Address:Thiruvananthapuram, Kerala

These people should not be in business They have had my money (nearly Rs 19000) for 1 month and I am unable to track my sofa set Yesterday when I had tracked the AWB number they gave me with Blue Dart courier I thought it was finally arriving - instead A PINK BLOUSE TURNED UP NOT MY SOFA SET!!! I have never even ordered a pink blouse!!! To say I hate these people would be an understatement Their 'CHAT' people are the worst Totally evasive, time wasters, never give answers or even bother to read your questions - a total fraud company I also made the mistake of ordering a roti maker from them That turned up but is no good Their website says the MRP is Rs 5699 so makes you think you are getting a quality item but on the box the MRP is Rs 2450 This is false advertising at its worst The roti maker has no model no. no serial no. no date of manufacture When you try to use this thing the lid does not go back far enough and it falls down with a bang - look out if your hand is in the way you will get 3rd degree burns Consequently I cannot let anyone in my family use it as it is so dangerous In otherwise a crap item I rang and emailed both Pepperfy and the sending company of this item ([protected]@live.com) and got no satisfactory solution Pepperfy just dismissed me and avs did not even answer So buyer beware with these people I will certainly NEVER use them again I am thinking now this sofa set I ordered, if it ever turns up, is going to be a horrible thing probably damaged for being so long on the road, and probably nothing like the description on their site I say this because I think Pepperfy has no morals they are only interested in getting your money and doing nothing to help you only many many untruthful stories Especially do not order anything the people of Kerala as they do not warn you about Form 16 until you have waited a month for your goods They cannot send without this form which you have to print out, fill out, sign, then scan and send backk to them along with you Govt. approved photo id Nowhere on their site do they tell you about this little matter which is a big matter if you dont have a printer and scanner and the knowledge to do same No no for me its a big thumbs down to these people who only get your money then leave you with a big headache wondering if you will ever get your goods Notice on their website their is nowhere to leave reviews so you cannot let anyone know of the quality of goods or service Stick to Amazon my friends who are far more transparent and avoid Pepper crap like the plague they are
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Aug 14, 2020
Complaint marked as Resolved 
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I have talked to them - I have written emails to them - over and over and over - still no order number, no delivery number - no nothing - they have STOLEN my money and lied through their teeth to me What they did do is deceive me Sent me a pink blouse (which I did not order) in place of my Rs 19000 Sofa Set !!! I hope they get shut down Next step will be police action I have no choice

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