[Resolved]  Pepperfry — order not been delivered since 2 weeks against 2 days due delivery stated

Address:

New Delhi, Delhi

We had order a set of Padmini juicer on the 8th of Dec and it was mentioned to be delivered on the 11th. Ofcourse it never came and the tracking code was invalid..upon calling the customer care .. after the 5th call they realized it was an invalid code ( wonder why they didn't realize during prevous 4 calls). 5 days ago I received a mail saying thr goods would be delivered within 48 hrs and just on that morning I received a msg from red express I would receive the product on that day itself . Then 2 days ago some girl from pepperfry called asking if we've received the product. Based on the tracking site.. The product reached the last port on 17th and till NOW we still have not received the product. We decided nt to wait and re-ordered from Shopclues.com and we received it today.. within 3 days . I must say snapdeals ..flipkart..myntra.. and shopclues are realistic and better.. They mention 5 -7 days of delivery and delivers it earlier..nt like pepperfry.. 2 days delivery and it's been almost 2 weeks still no news. Thanks Pepperfry for the pathetic service.