Personal — refund my money

Address:302004

My mobile did not charged with mobikwik and the bank account debited. The mobikwik transaction has failed but i have not received my money back. So what can i do? Detail are

Transaction datemay 17, 2019 (Friday) transaction idmbk[protected]

So kindly refund my money as 3 days has gone but still not get it.

Your customers care number have not responding
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