Philips — CHEATED BY PHILIPS SERVICE DEALER

Address:

Bangalore Urban, Karnataka

I purchased LCD TV (my mobile registered number is [protected])on 2012 November and and it was stop working on 20th April 2014, we raised the complaint against this concern on 24/4/14 (PBLR [protected]) after one week philips responded and sent one person from local dealer, that guy came and inspected my TV and he was confirmed that there is a problem with power supply board and that part has to replace and also he confirmed that part not available with them, and he assured that he will arrange the part 8 working days, one week completed and i called the person and we came on next day, he try to fix the part but he didn't and he found that it was a wrong part arrived, he took back the new part and along with the old my tv part. on the next day on Sunday he came early on the morning and he fixed.actually im in hurry on that time to attend the function, so i didn't noticed that new part fixed or not in my TV, because i have few things to prove that 01. He didn't opened any sealed packing 02. This part is not available from one week then how come he got the part on single night...? 03. He didn't handovered my old part.he supposed to give the part after the replacing with new part 04.he is in a hurry to get out of my home after fixing the part 05. He given the manual bill with cancelled complaint number and there is no computer generated bill for new part. He collected 6000 bucks for the new part and service charges 800 rs