Philips India — Complaint No: PAHM[protected]

I had a problem in my LED TV with display (Display was not coming), There was a service engineer at my door step within 5 hr form the compain. As per the service engineer there was some software error and he inserted pendrive in USB port and rebooted the tv the tv started working with in 2min of process. The service boy demended first 1100/- for this and then negotiated to 800/-. After this once my parents demanded the receipt for that he denied for that and gave some silly excuse. I was never informed about the payment that to be maid once the engineer comes. Kindly let me know what are the rates ( IF ANY) when the service boy visits and provide me with the receipt of the service. I hope i get some update/reply/response on the same. As being a customer of Philips from past 25 yrs i expect a valid reason for this. Engineer Name:Jayan. Location Rajkot, Gujarat. Regards, Viral - [protected] [protected]@gamil.com