Philips India — Hopeless service team and distribution chain.

Address:

Philips

Hello
I have bought a iron last year which stopped working within 2 months. Later on i complained nd company ppl picked up for repairing. Later on they said it won't be repaired soo you will get a new iron in replacement. Then i approached the dealer cum distributor of philips company - mega sales, near gandhi putla sq nagpur, maharashtra, from where i have bought the iron. They said they have left the distribution of philips soo they can't do anything. Then i came to know diffrent distributor at ravi nagar opp sen gupta hospital. When i narrated them the story they also said he cant exchange and u have to call customer care only. I called them again they took the iron but no revert from them. Finally almost after a year i got my same old iron back.

Now you only tell me who will get the iron changed when your technical team already said that the iron cannot be repaired, and your distributors and dealers say they can't replace.

Hoping to hear from you soon.

Warm regards
Mayank rampuria
[protected]