Philips India — Philips trimmer qt4011/15, RECEIVED FAKE MODEL

Ordered Phillips Trimmer from Flipkart as per the below details:
Model No: QT4011/15
RECEIVED FAKE MODEL No: QT4001 (Confirmed by Phillips Service Center Employee)Order ID: OD[protected]Order Received Date: 24 Sept 2020
Please read the timeline of events below:
When I tried charging the trimmer with the recived charger, I noticed the charger was not getting connected. Charger specifications do not match the trimmer charging point specifications.
I contacted Flipkart Customer Care on 18 Oct 2020 and informed them about it. They advised that the product has a 7 day replacement policy so they cannot help. Also, they advised me to contact the manufacturer for further help.
So, I contacted Phillips Customer Service. They informed me the product that I have received is fake. QT4001 is a fake product and they can not help me with the issue. And they redirected me to Flipkart for further help.
While speaking to Mr Deepak Sehgal from Phillips Technical support team when I asked as to how to differentitat Fake and Original Phillips product he sarcastically replied AAP KARTE KYA HO DIN BHAR ONLINE This was not the answer I was expecting after multiple calls and complaints with Flipkart and Phillips.
I hope Phillips will contact their authorised seller Flipkart to replace the product immediately.
I need a resolution for this asap otherwise I will be forced to register a case with Consumer court.