Philips India — sold to me as smart tv, but it is an ordinary tv

Address:

F701, Mantri Tranquil,, Gubbalala, Off Kanakapura Road., 560061

I bought a smart tv 49" model 49put7690/v7 in july 2016. The price i paid was of smart tv. I did not have a high speed internet then but i got 40mbps six months back. Since then, i have been trying to use netflix, hotstar, amazon prime etc on your tv. But nothing is working. Your tv gives error message. I contacted customer care 3 months back. Since then, i have been promised of corrective action by you but nothing has happened till date.
I have paid price of smart tv and i have been duped by selling ordinary tv.
My patience has given way. I can not wait any further. If the problem is not set solved right away or if the tv cost is not refunded, i will have to approach other means of addressing my plight.
Please be informed.
Manohar chebbi.