[Resolved]  Pizza Hut — Abused by[protected] & [protected]

Address:

Bangalore, Karnataka

Hi, Please find attached mail for order details: Ordered over phone (xxxxxxxxxx) and cancelled the order then, ordered online ([protected]) and paid the amount at 7.30pm on 1st Sep 2014. Got a call from [protected] to xxxxxxxx, i said order is cancelled. (Phone order cancelled) I got one SMS to [protected] "Dear customer, your order has been dispatched and will be delivered shortly. pizzahut delivery" at 7:41:48pm. @ 8.17pm i called[protected], only to get abused for 05:53 minutes. They asked my mobile numer, location details like "which country are calling from, which city are you calling from. When i told ramamurthy nagar in bangalore, they asked me which ramamurthy nagar is it near bannergatta? then he said pls be on hold i will connect to concern location. Then again they asked for details. @ 8.23 pm i called[protected], only to get abused for 03:12 minutes. they said your order will be delivered by 8.45pm. @ 8.51pm i called[protected], only to get abused for 10:26 minutes. I was humiliated. @ 9.05pm i got a call from [protected] to xxxxxxxxxx (not to [protected]) that my online order is cancelled, and he would like to take a new order (with laughing). I got my order delivered at 9.45pm. I will provide my call details (detailed phone bill) Note: i will have to go to consumer court. Thanks, R Ramesh. [protected]