Pizza Hut — complaints regarding order no.[protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh

This is with reference to the order no.[protected]. Being a regular customer, it is very disappointing to state that the following complaints are being registered second time after March’ 2014, despite of reminders. 1. As mentioned in the receipt, the order punch time was recorded as 8:30:58 pm. We received the order at 9:10 pm without complementary Italian seasoning and chilli flakes. The total time taken to receive the order with Italian seasoning and chilli flakes was 9:20pm with a total duration of 45 minutes. In this process, the products could not be read as ‘hot’. 2. Although the maximum duration of 30 minutes was over, the order could not be delivered as free because the offer “30 minutes or free” is not valid on Wednesdays. 3. The size of the pizzas delivered were not as per the standard size. 4. Inspite of availing an ‘extra cheese’ option for one of the pizzas, there was no cheese at all for the products delivered. 5. The crust of the pizzas was too hard to have. 6. The toppings on the pizzas were not up to our expectations. To sum up, it seems that your organization devalues the earnings made by customers. In future, we have to look for some other substitute of pizza hut. with regards Sucheta Sarkar D90 sector 27 noida [protected]