Pizza Hut India — Complaint against drunk abusive, dominant & hooligan manager (SHANKAR)

Address:

PIZZA HUT V3S MALL

Greetings.
We are astounded to learn that a reputed brand like Pizza Hut is maintaining hooliganism and unruly store management to degrade reputable consumers.
We were invited by the ignorant & rowdy store manager (Shankar) to replace our unpleasant dine-in experience just to get abused, humiliated & terrorized. He even attempted to attack us for demanding our rights without any fear & gender consideration.
We had travelled from a distant locality to attend the invitation that the hooligan Shankar turned into a nightmare, raising a big question on the standard your brand is retaining to preserve consumer rights. The manager was drunk while on duty and surpassed all the boundaries o[censored]nprofessionalism to disregard us.
Who has given you the mandate to offend & humiliate customers?

The big question arises here on the benchmark your brand encompasses to preserve the customer orientation standard of your management. Are they qualified enough to manage?

The entire incident was recorded on the phone & shall be produced before the consumer court to initiate legal action against the store management & its affiliates unless the matter is thoroughly investigated, and addressed & stern action is taken against the unruly manager besides a written public apology is issued.