Pizza Hut India — Delivery Time

Address:

Bangalore, Karnataka, 560068

Hi Team,

We ordered a pizza from Pizza hut Bommanalli, Bangalore store on 14th Feb, 2016 in the evening around 8.16 pm. The delivery guy came at around 8.55 and when we asked his why he was late he said we are private delivery guys and not from store. I asked his about the promise of 30 mins delivery or free he politely said please speak to the manager.

The manager was very rude to start with and when i complained his about late delivery to my shock he replied today is a public holiday and we do not commit 30 min delivery promise. I was shocked and asked him why is today a public holiday he said today is valentines day. i checked with him if it is written any where he had no ans.

He was rude to an extent that he said return the parcel if you cannot pay and do not order in future.

Can some one please look into this and share input. I never knew 14th Feb is a public holiday.

Name: Neyaz Abbas
Mob. No. [protected].