Pizza Hut India — Dine in Worst experience with dry old non ordered pizza

Address:

lower basement ascendas park square mall whitefield bangalore 560066

I had been to pizza hut bangalore park square mall, on 22march2024 7:30pm.

ordered for about 1001.85 INR, we waited for almost 2 hour. (order number : [protected])
the person is focusing on online orders delivery etc and not on dine in people.

after an hour he is coming old dry pizza, not what we ordered and saying only this is there.

what a worst experience with pizza hut i faced.
we spend hard earned money and this is what the service and products they give.

i have all photos for what i got and details of bill.
i need immediate feedback and compensation on this issue.

Please kindly let me know what steps to follow and i am ready to file consumer complaint.