Pizza Hut India — Duplicate pizza. | |||||
I had ordered 2 Pizza's and one dessert via online app. I had applied coupon (PHE01). The day was saturday,[protected]! As I was unable to reduced the topping(Capsicum) via app I immediately called the customer care of pizza hut. I told him everything, he took my order ID and confirmed me that he has told my outlet of pizza hut (jodhpur) about the correction of the order(-less capsicum). Still, I received two pizza's with full of capsicum. I had a talk with the manager on the phone and he was very rude and at the same time he said he wasn't notified about the changes. After much argument he agreed to change the pizza's. But what happened, would be very shocking for all the regular customers of pizza hut.The outlet instead of making new pizza with the correction they just removed the capsicum from the top of the previous pizza, reheated it and sent it back. This was an embarrassing moment for me and my family as we had guest at our house. I'm afraid but I will go to the consumer court and complain about the company. The trust from pizza hut has gone now . Please take this issue very seriously as it can ruin your company, if made it into a big issue. Was this information helpful? | |||||
Pizza Hut India customer support has been notified about the posted complaint. | |||||
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