| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
I have ordered a pizza online on 4th november and paid online. The promising delivery time was 10.15pm and the pizza was delivered at 10.40pm. When i asked rider he said, i am not liable for the late delivery. You can talk to my store manager. The store phone was not working. Then i connected with customer care. The executive said that, we can't do anything. When i insisted and asked him to connect to his superior, he put my call on hold and never came back. Second time, there was 1 guy aditya said, as you made online payment, we are not liable for any refund and i should talk to store manager. He said that within 5 minutes, i will receive the call from store manager but i never get any.
This is the limit form pizzahut services... If i made online payment that means they are free to deliver my pizza after 1 hour of delivery. Even the rider said that "mujhe jaane do, aapko jo karna hai kar lena".
Pl do the needful.
The bill and order details are attached with this.
The store details is: sector 110, noida
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Strict and stringent action to be required for causing this mental drama