[Resolved]  Pizza Hut India — irresponsible

Address:Hyderabad, Andhra Pradesh, 500049
Website:Pizza Hut

I am snighda. Yesterday i went to pizzahut (Hyderabad, miyapur, beside health & glow, jayabheri). I have ordered 2 pizzas for take away. There they have taken my number wrongly i told then [protected] and they have mentioned it as [protected]. I told them the same but they said thats ok. Billing time was 10.53pm. My order was ready and took that away i came home opened and then i realised that 1 pizza is ok another pizza is not which i have ordered. I have ordered veggie feast with cheese crust (The edges should stuffed with cheese) but what i received is not stuffed with cheese. Its a non veg which i have received and i am a pure vegetaian.. What the hell was happened?
Immediately i called your number and they have taken my complaint and asked me to wait for 5 min.. Same thing happend 4 times i caaled and they told me to wait but i dint receive any call from branch. It was already 11pm and you guyd given non veg pizza i ordered veg pizza and i am a pure vegetarian and then what should i do at that time.
I told them clearly get the pzza which i ordered and take that pizza. But no one contacted me?
Faults from yourside:
Contact number mentioned wrongly - i told them and they said ok
Pizza given by you is wrong from which i have ordered
No response even i contacted & complained 4 times?
I should know the reason for all these. And who would compensate me for all this???
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Aug 8, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
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Comments

i just called customer care people again and they put me on hold for 15 min. but no responce. now also they told me the same thing that i l get a call from store people. But i dint get any call from them?????

how irresponsible. I would want to rate it as "-"...but there is no option.
Can sumone respond back immediately

Snigdha
I was trying to place the order via app but it was showing order is not confirmed. In process i have placed three orders. Recieved only 1. I have raised a complaint with ref id 78685. But didnt get any response till now. Call their customer care and they told me to wait, didnt even give me any complaint no.
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